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  1. Home
  2. Zonda Exchange - Helpdesk
  3. Zonda Exchange

How can we help you?

  • Zonda Exchange
  • Zonda Pay
  • Bitcoin & digital currencies
  • Beginner
  • Payments and withdrawals
  • My Account
  • Trading PRO (advanced)
  • Exchange
  • Affiliate Program
  • Mobile App
  • KYC / AML procedures
  • FIAT Exchange
  • Zonda x ZEN
  • How can I close my Zonda account?
  • How to change password / email / PIN?
  • How to contact us?
  • How to export account’s history to a file?
  • How to log in?
  • How to solve problems with Google reCaptcha?
  • How to transfer Google Authenticator app codes to another device?
  • How to use two-factor authentication provided by Google Authenticator?
  • I can not login to my account
  • What are the most common problems logging in to Zonda?
  • What can be done if Google Authenticator app is lost?
  • What can be done if Google Authenticator codes are not working?
  • What can be done if I cannot exit the account settings?
  • What is Zonda corporate account?
  • Zonda facture-t-elle les commissions ?

How to contact us?

If you have questions related to the use of our exchange or your account, please contact us through one of several available communication channels:

- Application form in the help center support.zonda.exchange
- Chat https://zondaglobal.com/pl/helpdesk
- E-mail [email protected]


Contact Form:

To contact us via form, visit our help center.

There you will find the “Create new Request” button.

Remember to pick the right category and include as much detail about your problem as possible. Screenshots, confirmation of transfers and transaction txid can be helpful. This will allow our specialists to process the application efficiently and quickly.

Chat in the help center:

You can also contact us via chat in our help center.
Our consultants are available from Monday to Sunday between 8:00am and 10:00pm (CET).

If you have any questions and want to get an answer outside of our consultants' working hours 24/7 information support is provided by Zonda Bot!

E-mail:

To contact us by email, please send an email to [email protected]

If ever anyone contacts you claiming to be a Zonda employee, check:


- If the email you received is from the domain @zondaglobal.com or @zonda-global.intercom-mail.com

- If you chat with a consultant on our official website.

- If the phone number that is calling you belongs to our number database (our official numbers are below):
- +44 870 820 0322, +44 33 002 71690
- +48 799 399 290, +48 799 399 592
- +44 33 002 72058, +48 799 399 704
 

Available coins


Trade

  • Individual Clients
  • Business Clients
  • Affiliate Program
  • Zonda powered by ZEN

Track

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Learn

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Zonda Pay

Support

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Legal

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Safety

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BB Trade Estonia OÜ, Harju County, Tallinn, Central City District, Rävala pst 2, 10145 Estonia, Registration of Entrepreneurs number: 14814864,

VAT Number: EE102200164

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