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  1. Home
  2. Zonda Exchange - Helpdesk
  3. Zonda Exchange

How can we help you?

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  • How to make a cryptocurrency deposit or withdrawal?
  • How to deposit PLN, EUR, GBP or USD in to my account?
  • How to withdraw money on a debit or credit card?
  • How to buy cryptocurrencies with a credit or debit card?
  • How to withdraw EUR, GBP or PLN from Zonda account to bank account?
  • How to transfer a digital currency to another account?
  • How to make a withdrawal from ATM with SMS?
  • When funds will be added to my account?
  • Does Zonda support deposits in BEP20 standard (Binance chain)?
  • Have you interrupted the card registration process?
  • How do you order a withdrawal in British pounds (GBP)?
  • How to buy cryptocurrency with GBP?
  • How to deposit XLM, LUNA, EOS and XRP duly?
  • How to withdraw cash at the Polish Post Office?
  • What can be done if I was unable to withdraw funds from an ATM or post office?
  • Why can't I deposit funds with a verified card?
  • Why can't I withdraw funds for a verified card?
  • Why my funds in cryptocurrency are not added?

How to buy cryptocurrencies with a credit or debit card?

Credit card payments are quick, convenient and secure. It's worth to try out this option!

On our exchange, you can deposit with a Mastercard or Visa debit/credit card. The commission is only 2,99%, minimum fee 2.5 EUR / 10 PLN. All transfers are secured with 3D-Secure.

Card payments are supported 24 hours a day, seven days a week. The waiting time for crediting the funds is about 10 minutes.

You can quickly deposit PLN and EUR with Mastercard and Visa.

How to use the card payment?

All you need is a fully verified account on our exchange and 2FA security (Google Authenticator) enabled. Are you not using additional account protection yet? Check how to activate Google Authenticator on your account.

Then go to the Wallets tab and select the currency in which you want to deposit. We process card deposits in PLN and EUR. Remember that if your card is in a currency other than the currency in which you want to make a deposit, the bank will charge a commission for the conversion.

1) Select 'Deposit' and 'Credit payment'.



2) Then click "Add card".




3) Check the Terms of using card payments on Zonda. After confirming you will be redirected to the card service provider's website.

4) Complete the card details (name, surname, card number, expiry date and CVV code). A non-returnable amount of EUR 0.01 - 1 will be charged during card verification. The service provider will ask you to log in to the bank and confirm the amount of the transaction. We will notify you by email once your card has been verified and added to your account.




5) Now you can make your first deposit! Select the card and the amount of the payment.




Please remember that with Mastercard and Visa you can deposit PLN and EUR.

Within 30 days you can deposit by card up to EUR 10,000. Information on the remaining limit to use can be found above the deposit amount. The limit is updated daily.

At the same time, you can have three active cards (credit or debit cards) on your account. You can remove a card from your account at any time by clicking the "Deactivate" button below the card image. Remember that we do not accept payments with prepaid cards.

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VAT Number: EE102200164

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