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  2. Zonda Exchange - Helpdesk
  3. Zonda Exchange

How can we help you?

  • Zonda Exchange
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  • How to make a cryptocurrency deposit or withdrawal?
  • How to deposit PLN, EUR, GBP or USD in to my account?
  • How to withdraw money on a debit or credit card?
  • How to buy cryptocurrencies with a credit or debit card?
  • How to withdraw EUR, GBP or PLN from Zonda account to bank account?
  • How to transfer a digital currency to another account?
  • How to make a withdrawal from ATM with SMS?
  • When funds will be added to my account?
  • Does Zonda support deposits in BEP20 standard (Binance chain)?
  • Have you interrupted the card registration process?
  • How do you order a withdrawal in British pounds (GBP)?
  • How to buy cryptocurrency with GBP?
  • How to deposit XLM, LUNA, EOS and XRP duly?
  • How to withdraw cash at the Polish Post Office?
  • What can be done if I was unable to withdraw funds from an ATM or post office?
  • Why can't I deposit funds with a verified card?
  • Why can't I withdraw funds for a verified card?
  • Why my funds in cryptocurrency are not added?

How to withdraw EUR, GBP or PLN from Zonda account to bank account?

Remember! You can withdraw funds via bank transfer only to the account from which you have already made a deposit!

If you do not make a deposit yet in order to verify your bank account, please deposit minimum 10 PLN / 5 EUR /5 GBP directly from a bank account which you are the owner. After crediting funds, you will be able to withdraw money via bank transfer.

To make a withdrawal in EUR, GBP or PLN, go to the "Wallets" tab in the menu on the left. Then select the currency in which you want to make a withdrawal. Now select the form of payment via bank transfer.

To withdraw money via bank transfer select "Bank transfer", enter the amount, account number and both first and last name.


PLN withdrawal:
- The PLN withdrawal can be sent only to a Polish bank account in PLN currency.

EUR withdrawal:

We process only the SEPA wire bank withdrawals, which means that:
- the recipient must own an account in the Single Euro Payments Area (SEPA), including the European Union. Check the list of countries here,
- the recipient's bank account number must be provided in the IBAN format,
- the transfer will be executed as a regular wire bank transfer,
- if the SEPA transfer is sent to a bank account which currency is other than EURO, the bank will convert currency at the bank exchange rate.

GBP withdrawal:
- We make payments in FPS format. Read more here.

Available coins


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BB Trade Estonia OÜ, Harju County, Tallinn, Central City District, Rävala pst 2, 10145 Estonia, Registration of Entrepreneurs number: 14814864,

VAT Number: EE102200164

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